Indexsoft Intuitive Mailer

User Status and Robot's Responses

While negotiating with the robot that processes subscription and unsubscription queries, the user is considered to have appropriate status. Those statuses are stored in the database for the robot to know what stage of activity the user is currently in. Here follows the list of those statuses.

User's action Robot's response and user status
The user sends a query for help (message subject: help, or no subject) The user is added to the database. The user is not subscribed to any of available maillists. The user receives help message. User status is: disabled.
The user sends a query for subscription to any of available maillists (message subject e. g.: subscribe 1) The user receives query confirmation message. User starts participating in selected maillist subscription but user status is: disabled.
The user sends his/her subscription confirmation The user receives subscription confirmation message. User status is: enabled. User starts participating in selected maillist subscription.
The user sends a query for unsubscription to any of available maillists (message subject e. g.: unsubscribe 1) The user receives query confirmation message. User status is: enabled.
The user sends his/her unsubscription confirmation The user receives unsubscription confirmation message. User status is: enabled. User stops participating in selected maillist subscription.

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